Tuesday, April 30, 2013

April Showers bring... Network Outages

It hasn't rained in weeks near the perl.org datacenter, but April has ended with a network outage anyway.  We're currently experiencing a lack of IP connectivity to the main perl.org server farm.  Many of our websites are unreachable and email will not be delivered until it comes back.

Update 10:22pm:  We're back up!  2h 9m of downtime.  Cause appears to be something in the facility's interconnect.  Details still being figured out.
Update 11:12pm:  We're still bouncing up and down a bit (with too much down in there.)  Suspecting a bad cable or port in the interconnect.
Update the next day: Total downtime 3 hours, 36 minutes.  The cause was isolated to a failed cable in the facility cross-connect.  Thanks to the awesome techs at IX2 and Phyber for working with the facility to isolate and solve the problem.

Tuesday, April 9, 2013

rt.cpan.org upgraded to RT4

We're proud to announce that rt.cpan.org has been updated to the latest and greatest version of RT.  Click through to this Best Practical blog post for details: rt.cpan.org new features and upgrade to RT 4.0.11.

All the hard work (including a quick and nearly transparent migration) was done by the great development and support team at Best Practical.  We just gave them a clean VM to install on.